Refund Policy
Last updated October 15, 2026
Try the free sample first: 30 practice questions and, with a free account, Mock 1 Session 1. That way you know what you are buying.
Changed your mind
Email help@ninetyprep.com within 14 days of your purchase for a full refund, as long as you have answered fewer than 100 practice questions and have not submitted a paid mock session.
Something does not work
If part of the site does not work for you and we cannot fix it, email us. We will give you a full refund, at any point before your access ends.
How refunds are paid
- Refunds go back to the card you paid with, through Stripe.
- They usually appear within 5 to 10 business days.
- Your full access ends when the refund is issued.